We provide quality technical support for the City’s Information Systems network by offering state-of-the-art communication capabilities, appropriate hardware and software, a full range of user training curriculums, and users’ involvement in the development of long-range goals for keeping our information technology current. We strive to provide solutions that are appropriate, timely, and delivered with the highest level of professionalism.
The Information Technology Department, headed by the Chief Information Officer offers applications covering many different functions. Some of the applications used are as follows: Financials (Requisitions, Purchasing, Accounts Payable, General Ledger, General Receipts, and Fixed Assets), Payroll and Attendance, Accounts Receivable, Revenue Collections, Public Safety, Human Resource Management, AutoCAD, Land Management, Fleet Management, Golf Systems, Cemetery Management and Parks & Rec Management, Online Forms Processing, and the City’s Web site and Intranet.
The Information Technology Department offers all trained City employees the following office products: Microsoft Office 2010 (Word, Excel, PowerPoint), e-mail, calendar management and document management. Other software is distributed based on specialized needs of the individual’s responsibilities.
The City IT department currently supports:
- Approximately 400 desktop PCs and more than 150 printer devices
- Over 30 locations serviced and growing.
- Over 20 servers and extensive network equipment.
- Video Conferencing (Fire department)
- VOIP Phone system and City cell phones
- Approximately 390 surveillance cameras
- Approximately 200 laptops and mobile devices
The IT Department is housed in the City Hall Annex building, located at 1017 College Street, Bowling Green, Ky. 42101.
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