Employee Announcements

CDC Isolation & Exposure Calculator

Dec 5, 2023

Hey Team,

I've been fielding a lot of questions about COVID exposure lately, so I thought it'd be helpful to have the CDC Isolation & Exposure Calculator easily accessible for everyone. You can now find it a direct link to this below:

What to Do If You Were Exposed to COVID-19 (CDC)

It's a handy tool from the CDC that guides you through the steps in case of exposure.

Feel free to check it out whenever you need. Let's keep looking out for each other.


David Weisbrodt
Safety & Risk Manager

Results of Fiscal Year 2023 Employee Satisfaction and Internal Services Survey

Aug 4, 2023

THANK YOU to everyone who participated and shared your comments in the 13th annual employee survey. There were approximately 705 surveys distributed (based on the number of FT & PT employees on staff as of mid-July) and 297 responses collected, providing a 42.1% response rate. This is the LARGEST response rate ever received! CHEERS

The information gathered regarding internal service areas is used in conjunction with our performance measurement reporting. There was improvement in the satisfaction with internal services provided as 89.9% of respondents indicated they were “extremely” and “moderately” satisfied for FY23; whereas, FY22 reflected 83.6%. Although, FY22 was a little more evenly split between “extremely” and “moderately” satisfied. The results also indicate 94.3% of the respondents ranked overall satisfaction with your department as “excellent” and “good” compared to 89.1% in FY22. Overall satisfaction with the organization as a whole came in at 96.6% this year compared to 89.6% last year. Consequently, there are still opportunities for improvements to be made. A summary of the survey results are available for your review and reference.

FY23 Summary Survey Results

A comparison of responses over the past 13 years has been updated to show those internal service areas which performed better than others. Most of the service areas reflect a slight decline from FY22 to FY23, although all categories in FY23 received a grade point above a 3.0 (good). This is the first time that the multi-year average scores identify all service areas at or above “good”. This year's highest score goes to City Care Center. Five of the service areas surveyed reflect their highest score to date and/or match their highest score from a previous year. Two service areas received their lowest score to date. Fluctuations with results from year to year are common based on the number of responses in a given year. One other area of note, Radio Services received the largest positive change this year.

FY23 Cumulative GPA Scores

Thank you again for sharing your opinions and taking the time to complete this year’s survey. This was the BEST year ever for employee participation. Your dedication and service to the City of Bowling Green, and especially to your fellow co-workers is very much appreciated!

Katie Schaller-Ward
Assistant City Manager/CFO


Employee Assistance Program

Jun 20, 2023

I just want to do a push on our employee assistance program and make sure everyone is aware of all it offers. Of course it offers the eight free sessions of counseling but it goes way beyond that to provide work/life balance assistance in a multitude of areas including child care, elder care, legal assistance, financial management help, and more. These resources are available to you AND your dependents. I’ve attached a flyer with their information and will list more of it here. Please do not hesitate to call Human Development Company for more information on their programs or myself for more information on city specific offerings.


  • 24/7/365 access
  • Referrals to Licensed Counselors
  • Free short term counseling (8 sessions per year per issue)
  • Guaranteed Confidential

Child/Elder Care Assistance

  • Choosing Child Care
  • Summer/Holiday Care
  • Special Needs Child Care
  • Community Resources
  • Care for Older Adults
  • Special Needs Adult Care
  • Medicare and Medicaid
  • Caregiver Support

Parenting Assistance

  • Adoption
  • Pregnancy and Infertility
  • Talking to Teenagers

Education Assistance 

  • K-12
  • Colleges and Universities
  • Financing
  • GED/Vocational
  • Tutors and Test Prep

Daily Living Assistance

  • Travel and Recreation
  • Dining and Entertainment
  • Consumer Issues
  • Pet Care
  • Community Resources
  • Legal and Financial Issues
  • Health and Wellness

Career Assistance

  • Skill Building and Career Training
  • Co-Worker Relationships
  • Transition and Relocation

Thanks for reading!

Kirsten Homer
Benefits Coordinator
Human Resources & Risk Management

Important Links

City Website
TimeClock Plus
Employee Email (OWA)
New World ERP
OnBase: Web Client
HR Portal
MedBen Insurance
Internal Only Job Postings
City Care Center
Human Development Company
Kentucky Retirement Systems
Kentucky Deferred Comp
Vector Solutions
Loss Occurrence Forms - The CLICK
Employee Policy & Procedures Manual
Website Editor's Login
Fleet Customer Access Portal
Maintrac Workorder Request
City Employee Ethics Hotline
Maintrac Workorder Request
Security Awareness Training

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