City of Bowling Green, Kentucky

GO bg Transit is announcing its partnership with Moovit, an Intel company, a leading Mobility as a Service (MaaS) solutions provider and creator of the world’s #1 urban mobility app, and Token Transit, a mobile ticketing platform for public transit. Starting today, GO bg Transit riders in Bowling Green and the surrounding areas, can seamlessly and safely purchase and validate transit tickets - all from within the Moovit app.

Mobile ticketing offers a significant benefit in keeping both passengers and transit agency employees safe. By providing contactless fare payment that can be visually inspected or scanned at validation units, public transportation riders, and transit agency employees, no longer need to handle cash, cards, or interact with ticketing infrastructure, enabling them to maintain social distancing regulations.

That’s why GO bg Transit is encouraging Bowling Green’s estimated 70,000 (U.S. Census Bureau) citizens to plan their transit trips, and pay for them too, using the free Moovit app, which has helped 950 million users conveniently and confidently get around 3,400 cities across 112 countries since its launch in 2012. Purchasing and validating transit tickets, via Moovit, has been enabled using Token Transit’s integrated and robust mobile ticketing platform.

Provided under the American with Disabilities (ADA), go BG Transit provides complimentary door-to-door service called ADA Complementary Paratransit. To qualify for the special service, an eligibility process consisting of an application and an in-person interview with Community Action staff must be completed. Please note that having a disability does not automatically qualify one for the service. Call 270-782-3163 for additional information and an application which can also be found below:

• Information for GO, too (ADA Complimentary Paratransit Service)
• Application for GO, too (ADA Complimentary Paratransit Service)

Below is a map of the ADA Service Area.

The City of Bowling Green grants all citizens equal access to its transportation services and is committed to a policy of non-discrimination in the conduct of all business. It is the City’s policy to utilize its best efforts to make citizens aware of their rights as provided by Title VI of the Civil Rights Act of 1964. Please see below the City’s Title VI Policy Statement and Title VI Notice.

Title VI Complaints

Any individual, group of individuals or entity that believes they have been subjected to discrimination prohibited under Title VI and related statutes may file a complaint. Please see below Title VI Complaint Procedures & Complaint Form.

Title VI Complaint Procedures & Complaint Form

To ensure that limited English proficient (LEP) constituents have equal access, the City of Bowling Green has taken a pro-active step by providing a number of services throughout all City Departments. Services include telephone interpretation, in-person interpretation, vital documents translation, and training of City employees.

More information on these services can be found at: https://www.bgky.org/ncs/icl

The City of Bowling Green established a Disadvantaged Business Enterprise (DBE) program in accordance with regulation of the US Department of Transportation (DOT), 49 CFR Part 26. As a condition of receiving Federal financial assistance from DOT, the City of Bowling Green has signed assurance that it will comply with 49 CFR Part 26. Below is the City of Bowling Green DBE program Policy Statement. The City of Bowling Green will use the DBE directory that is managed by the KY Transportation Cabinet. All DBE firms must meet the Certification Process established by the KY Transportation Cabinet.

The Kentucky Transportation Cabinet’s Certified DBE Directory can be found at: https://transportation.ky.gov/Civil-Rights-and-Small-Business-Development/Pages/Certified-DBE-Directory.aspx

For information about the certification process or to apply for certification, firms should contact the Kentucky Transportation Cabinet. More information can be found at: https://transportation.ky.gov/Civil-Rights-and-Small-Business-Development/Pages/default.aspx