City of Bowling Green, Kentucky

GO bg Transit is announcing its partnership with Moovit, an Intel company, a leading Mobility as a Service (MaaS) solutions provider and creator of the world’s #1 urban mobility app, and Token Transit, a mobile ticketing platform for public transit. Starting today, GO bg Transit riders in Bowling Green and the surrounding areas, can seamlessly and safely purchase and validate transit tickets - all from within the Moovit app.

Mobile ticketing offers a significant benefit in keeping both passengers and transit agency employees safe. By providing contactless fare payment that can be visually inspected or scanned at validation units, public transportation riders, and transit agency employees, no longer need to handle cash, cards, or interact with ticketing infrastructure, enabling them to maintain social distancing regulations.

That’s why GO bg Transit is encouraging Bowling Green’s estimated 70,000 (U.S. Census Bureau) citizens to plan their transit trips, and pay for them too, using the free Moovit app, which has helped 950 million users conveniently and confidently get around 3,400 cities across 112 countries since its launch in 2012. Purchasing and validating transit tickets, via Moovit, has been enabled using Token Transit’s integrated and robust mobile ticketing platform.

To ensure that limited English proficient (LEP) constituents have equal access, the City of Bowling Green has taken a pro-active step by providing a number of services throughout all City Departments. Services include telephone interpretation, in-person interpretation, vital documents translation, and training of City employees.

More information on these services can be found at: https://www.bgky.org/ncs/icl

City of Bowling Green’s Transit Department is committed to ensuring that no person is excluded from participation in, or denied the benefits of its service, or otherwise subjected to discrimination, on the basis of race, color or national origin as protected by Title VI of the Civil Rights Act of 1964, as amended (“Title VI”). In addition, the Transit Department prohibits discrimination based on sex, age or disability, as well as Limited English Proficiency.

Any person who believes that he or she may have been discriminated against on the basis of race, color, national origin, sex, age, disability or Limited English proficiency may file a complaint with the City of Bowling Green’s Transit Department within 180 days from the date of the alleged discrimination.

Written complaints may be sent to City of Bowling Green – Transit Department, Attention: Transit Manager, 304 E 11th Ave. Suite 2, Bowling Green, KY 42101; or by telephone at (270) 393-3695, or by downloading a copy of the Complaint Form located on this webpage.