Disabling TLS 1.0
What is happening?
On May 2 2016, the City of Bowling Green will disable the TLS 1.0 encryption protocol for anyone accessing our municipal website. Visitors using an unsupported browser or one that has disabled the required encryption protocols will be unable to access our website.
Why is this occurring?
We are disabling the TLS 1.0 encryption protocol in order to comply with industry-wide best practices and maintain high security standards within our organization. This change will also allow us to better protect citizen and vendor data.
Will I be affected?
To quickly test your browser compatibility, you can visit our test site, which will let you know if your browser has TLS 1.0 disabled. If you see a green page displaying "Success" you are already comptabile and should not be affected by this change. If you see a red page that shows "Failure", you will need to upgrade your browser or adjust it's settings.
We have included a compatibility guide below:
| Browser | TLS 1.1 or Higher Compatibility Notes |
|---|---|
| Microsoft Internet Explorer (IE) | Review the Enabling TLS 1.1 and TLS 1.2 in Internet Explorer section of this page for detailed information and instructions. |
| Desktop and mobile IE version 11 | Compatible by default |
| Desktop IE versions 8, 9, and 10 | It is possible to still use these versions when running Windows 7 or newer. However, support is not enabled by default. You may review the Enabling TLS 1.1 and TLS 1.2 in Internet Explorer 1.1 or higher encryption section to learn how to adjust this. |
| Desktop IE versions 7 and below | Not compatible with TLS 1.1 or higher encryption. |
| Mobile IE versions 10 and below | Not compatible with TLS 1.1 or higher encryption. |
| Microsoft Edge | Compatible by default |
| Mozilla Firefox | Compatible with the most recent, stable version, regardless of operating system |
| Firefox 27 and higher | Compatible by default |
| Firefox 23 to 26 | Capable, but not by default. |
| Firefox 22 and below | Not compatible with TLS 1.1 or higher encryption. |
| Google Chrome | Compatible with the most recent, stable version, regardless of operating system |
| Google Chrome 38 and higher | Compatible by default |
| Google Chrome 22 to 37 | Capable when run in Windows XP SP3, Vista, or newer (desktop), OS X 10.6 (Snow Leopard) or newer (desktop), or Android 2.3 (Gingerbread) or newer (mobile) |
| Google Chrome 21 and below | Not compatible with TLS 1.1 or higher encryption. |
| Google Android OS Browser | |
| Android 5.0 (Lollipop) and higher | Compatible by default |
| Android 4.4 (KitKat) to 4.4.4 | Capable, but not by default. |
| Android 4.3 (Jelly Bean) and below | Not compatible with TLS 1.1 or higher encryption. |
| Apple Safari | |
| Desktop Safari versions 7 and higher for OS X 10.9 (Mavericks) and higher | Compatible by default |
| Desktop Safari versions 6 and below for OS X 10.8 (Mountain Lion) and below | Not compatible with TLS 1.1 or higher encryption. |
| Mobile Safari versions 5 and higher for iOS 5 and higher | Compatible by default |
| Mobile Safari for iOS 4 and below | Not compatible with TLS 1.1 or higher encryption. |
Enabling TLS 1.1 and TLS 1.2 in Internet Explorer
We recommend that everyone who uses Internet Explorer to upgrade to version 11. As of January 12, 2016, Internet Explorer 11 is the only version that is still supported by Microsoft.
However, users running Windows 7 (or newer) may continue to use Internet Explorer 8, 9, and 10 by making simple changes to their Internet Explorer browser settings.
- On the Internet Explorer main menu, select Tools > Internet Options.
- In the Internet Options box, select the Advanced tab.
- In the Security category, uncheck Use SSL 3.0 and check Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2 (if available).
- Click OK
- Exit and restart Internet Explorer.
Let us know if anything is wrong with this page. However, please don't include any personal or financial information.
