City Website The CLICK TimeClock Plus - Police Employee Email (OWA) MessageScreen (Spam Filter) HR Portal City Care Center Forms Processing Pure Safety Loss Occurrence Forms - The CLICK Training Tracker Website Editor's Login IT Training Calendar Fleet Customer Access Portal
Google Search

Employee Newsletter (May 2017)

Apr 28, 2017

The employee newsletter is now available to view on the CLICK for the month of May:

Employee Newsletter (May 2017)

Following Finance - Spring 2017

Apr 19, 2017

The Spring 2017 Following Finance newsletter is now available on the Click under Finance > AP/Accounting Division > Following Finance Newsletter. This newsletter highlights the vendor change and procurement card programs and announces POE training sessions for Vendor Change Review in April and the Comprehensive AP Review in May.

Please contact us with any questions and/or feedback.


Erin Ballou

Med Center Health Letter - Possible PHI Misuse

Apr 7, 2017

A number of employees recently received a letter from Med Center Health detailing a possible breach of personal information, and offering to provide a free one year membership to Experian's ProtectMyID Alert.  The City received a similar generic letter since employees and family members have used Med Center Health facilities and providers for services paid through the City's medical and worker's compensation insurance coverage.  No details were provided regarding which facilities were affected or how far back medical services were provided.  For those who did not receive the letter but may be concerned about protecting themselves, the letter and instructions to activate the ProtectMyID membership have been posted on the CLICK under Documents - Human Resources - Benefits Corner, titled "Med Center Health April 2017 PHI Security Alert".

FSA & HRA Reminders

Mar 17, 2017

Flexible Spending Accounts

Meritian will accept run-out claims for 2016 service dates until March 31, 2017. Any funds rolling over from 2016 will appear on the Meritain website after the run-out period. IMPORTANT REMINDER: Employees MUST complete a paper claim form to submit claims for 2016 during the run-out period. In order to submit a claim for 2016 the funds must be from the 2016 plan year. Employees CANNOT file 2016 claims with 2017 funds. Claim forms are located on The CLICK.

Health Reimbursement Accounts

HRA claims must be filed within 12 months of the service date. Claim forms are located on The CLICK.

Please contact Lori Gray, Benefits Manager, with any questions via e-mail or by phone at (270) 393-3644

Payroll Changes effective 1/1/2017

Jan 12, 2017

Below is a summary of the changes that may impact employee net pay, beginning on the January 13th paycheck (in addition to any open enrollment changes):

  • CERS retirement withholdingsAll employees participating in a CERS retirement plan will begin paying FICA and Medicare taxes on CERS contributions. However, these contributions will remain exempt from federal income tax withholding. Prior to this change, FICA and Medicare taxes have not been withheld. For more information and sample calculations regarding the change, follow this link.
  • Federal and state tax ratesAll employees will be affected by the updated federal and state tax rates that begin on the January 13th paycheck. The IRS issues new tax rates each December for the following year.
  • Health insurance premiumsAll full-time employees will pay increased premiums after January 1, 2017. The new rates are identified in this link.

If you have any questions, please contact your departmental payroll clerk(s) or the payroll/finance department staff:  April Cosby (3625), Robbi Hammock (3653), Erin Ballou (3312), Jeff Meisel (3645).


Following Finance - Winter 2016/2017

Nov 29, 2016

The Winter edition of the Following Finance newsletter is now available on the CLICK under Finance > AP/Accounting > Following Finance Newsletters.

This issue focuses on Payroll changes effective January 1, 2017, that will impact most employees. Informational classes covering the changes are being offered in December and are open to all employees.

Please contact me with any questions.


Erin Ballou

Following Finance - Fall 2016

Oct 3, 2016

The Fall 2016 edition of the Following Finance newsletter is now available on the CLICK under Finance > AP/Accounting > Following Finance Newsletters.

Highlights this issue include:

  • Updates to the Financial Policies and Procedures, including the Travel Policy
  • Employee Travel training program
  • Procurement Card training for cardholders and POEs during October
  • October and November POE calendars

Please contact me with any questions.


Erin Ballou

2017 Benefits Open Enrollment - October 12-26

Sep 14, 2016

2017 Benefits Open Enrollment The City’s 2017

Benefits Open Enrollment will be October 12-26. Elections made during this time will be effective January 1, 2017. This year’s open enrollment is a passive enrollment. If you do not want to make any changes to medical, dental, vision, or enroll in a flexible spending account, you do not need to complete the online enrollment. There will be at least one form every employee will need to submit (Premium Only Employee Election Form). Please note: flexible spending accounts require annual enrollment.

I will be delivering open enrollment booklets to employees during this quarter’s benefits meetings. I will be available for one-on-one meetings, by appointment, with employees in the upcoming weeks to discuss benefits. Please send an e-mail to or call (270) 393-3644 to schedule an appointment. I will be available evenings and weekends if needed. Spouses are welcome to attend one-on-one meetings.

Insurance premiums for dental and vision plans will remain the same for plan year 2017. There is an increase in medical premiums and a plan design change to prescription co-pays effective January 1, 2017.Employees wanting to make changes to their medical, dental, or vision coverage or enroll in flexible spending accounts will log on to the HR Portal at Plan and open enrollment documents and forms will be available on the HR Portal. After making any necessary changes, employees will print out a confirmation statement. BE CERTAIN YOUR CONFIRMATION STATEMENT INDICATES AT THE BOTTOM OF THE PAGE: BENEFITS SUBMITTED WITH DATE AND TIME OF YOUR SUBMISSION. A copy of the confirmation must be sent to Human Resources along with the other required forms.

Annual Employee Health & Wellness Fair

Sep 14, 2016

The City of Bowling Green’s Annual Employee Health & Wellness Fair will be held on Wednesday, October 19, 2016 from 7:30 – 11:30 AM in the Parks & Recreation Sid Carr gymnasium. Employees and their dependents 18 years and older are encouraged to participate.

The Fair will include CareHere staff administering blood pressure checks and glucose testing to employees and spouse on the City’s health plan. CareHere will also administer flu vaccines, at no cost, to all City employees, and those spouses on the City’s Health Plan. Employees wishing to do blood work can schedule an appointment at the City Care Center at (access code:CBGK2).

There will be many vendors present to provide employees with information regarding benefits, health, and wellness. Many vendors have indicated they will provide door prizes. Breakfast will be provided.

Results of Fiscal Year 2016 Internal Services Employee Survey

Aug 4, 2016

THANK YOU to everyone who participated and shared your comments in the sixth annual Internal Services Employee Survey. Without your input, it is difficult to gage the City's overall customer service performance. There were approximately 662 surveys distributed (based on the number of FT & PT employees on staff as of July 31, 2016) and 184 responses collected, providing a 27.8% response rate. This year's efforts yielded a much better response rate than last year. Although, still not quite as good as other past years. For those who chose not to participate this year, please consider providing feedback during next year's process. Your opinion really does matter and helps to make a difference!

The information gathered will be used in conjunction with our quarterly/annual performance measurement reporting as well as in our efforts to continually improve internal customer satisfaction. The results of the survey are available for your review and reference. FY16 Internal Services Employee Survey Results

Additionally, a comparison of responses over the past few years has been updated to show those areas which continue to perform well and those areas still needing further improvement. Each category was given a grade point, and the cumulative scores for FY16 identify all but two areas as ranking "good" or better. Facilities Repair & Maint., although improved from last year, still ranks as "fair," as does Wireless Services which reflects the lowest score and largest decline of all categories. This year's highest score goes to Purchasing-Surplus Services, and the most notable improvement over the previous year's score goes to Custodial Cleaning Services. Cumulative GPA Scores

From your constructive feedback, improvements are already being researched and deployed to provide better access to and use of Wireless Services.

Your dedication and service to the City of Bowling Green, and especially to your fellow co-workers is very much appreciated. Thank you again for your time and consideration as we continue to find ways to better serve ALL of our customers!

Katie Schaller-Ward
Assistant City Manager/City Clerk
City of Bowling Green
P.O. Box 430
1001 College Street
Bowling Green, KY 42102-0430
(270) 393-3632 office
(270) 393-3698 fax
(270) 792-6571 mobile