City Website The CLICK TimeClock Plus Employee Email (OWA) MessageScreen (Spam Filter) HR Portal City Care Center Forms Processing Pure Safety Loss Occurrence Forms - The CLICK Training Tracker Website Editor's Login IT Training Calendar
Google Search

Employee Newsletter (September 2016)

Aug 31, 2016

The employee newsletter is now available to view on the CLICK for the month of September:

Employee Newsletter (September 2016)

Congratulations & Good Luck

Aug 25, 2016

Best wishes to two employees retiring September 1, both with more than 21 years of service to the City:

Tony Whitmer, Parks/Golf Maintenance Superintendent

Donnie Frye, Assistant Fire Chief

Results of Fiscal Year 2016 Internal Services Employee Survey

Aug 4, 2016

THANK YOU to everyone who participated and shared your comments in the sixth annual Internal Services Employee Survey. Without your input, it is difficult to gage the City's overall customer service performance. There were approximately 662 surveys distributed (based on the number of FT & PT employees on staff as of July 31, 2016) and 184 responses collected, providing a 27.8% response rate. This year's efforts yielded a much better response rate than last year. Although, still not quite as good as other past years. For those who chose not to participate this year, please consider providing feedback during next year's process. Your opinion really does matter and helps to make a difference!

The information gathered will be used in conjunction with our quarterly/annual performance measurement reporting as well as in our efforts to continually improve internal customer satisfaction. The results of the survey are available for your review and reference. FY16 Internal Services Employee Survey Results

Additionally, a comparison of responses over the past few years has been updated to show those areas which continue to perform well and those areas still needing further improvement. Each category was given a grade point, and the cumulative scores for FY16 identify all but two areas as ranking "good" or better. Facilities Repair & Maint., although improved from last year, still ranks as "fair," as does Wireless Services which reflects the lowest score and largest decline of all categories. This year's highest score goes to Purchasing-Surplus Services, and the most notable improvement over the previous year's score goes to Custodial Cleaning Services. Cumulative GPA Scores

From your constructive feedback, improvements are already being researched and deployed to provide better access to and use of Wireless Services.

Your dedication and service to the City of Bowling Green, and especially to your fellow co-workers is very much appreciated. Thank you again for your time and consideration as we continue to find ways to better serve ALL of our customers!

Katie Schaller-Ward
Assistant City Manager/City Clerk
City of Bowling Green
P.O. Box 430
1001 College Street
Bowling Green, KY 42102-0430
(270) 393-3632 office
(270) 393-3698 fax
(270) 792-6571 mobile

FY16 Internal Services Survey

Jul 1, 2016

Dear City Employee:

As part of the annual performance measurement reporting process for Fiscal Year 2016, the City will once again be reviewing several of its internal service areas.  These service areas include: Facilities Management, Fleet Maintenance, Human Resources, Communication Equipment Services, Information Technology Services, Legal Services, Procurement & Surplus, Risk Management, Financial Services, Public Information Services and Other Internal Services.

To aid in this process, every employee is being asked to complete a short survey.  The survey allows you to rate each internal service area and to provide feedback which will help identify any areas still needing improvement and/or the areas that continue to perform well.   Without your input, it is difficult to gage the City's overall internal customer service performance.

The survey will remain open through July 31, 2016.   Please click on the below link to access the survey electronically:  

https://www.surveymonkey.com/r/FY16InternalServicesSurvey

Or, you may also download a PDF of the survey if you would rather print out a paper copy to complete.  Simply forward the completed survey back to me through inter-office mail.  Your name is NOT required. 

Supervisors, you are asked to forward a copy of the survey to any employees that do not regularly have access to email.  You can direct them to the City Employee Home Page ( http://www.bgky.org/employee-only ) to access the survey link or provide them with a paper copy to complete and return to my attention.

I greatly appreciate your time and consideration with completing the 6th annual Internal Services Employee Survey.  Your feedback is very helpful in order to make any necessary improvements.

Thank you in advance for your participation!

Katie Schaller-Ward
Assistant City Manager/City Clerk
City of Bowling Green
P.O. Box 430
1001 College Street
Bowling Green, KY  42102-0430
(270) 393-3632 office
(270) 393-3698 fax
(270) 792-6571 mobile

Following Finance Newsletter FYE Edition

Jun 8, 2016

The FYE edition of the Following Finance newsletter is now available on the CLICK under Finance > AP/Accounting > Following Finance Newsletters.

This issue contains detailed information on fiscal year-end closing activities and deadlines. The FYE calendar has also been published and is available under Finance > AP/Accounting > Following Finance Newsletters.

Important Year-End Reminders:

  • Last Day for FY16 POs and Change POs is Friday, June 24th
  • All POs must be reviewed and deleted if no additional invoices are expected; POs outstanding at 6/30 should only be for major projects and specific FY2016 items
  • Mandatory POE training is being offered on: 6/21, 6/22, 6/23, 6/29 and 7/6
  • Project Carryover Requests are due 6/30
  • Procurement cards can be used anytime through June, July and August

Thanks!

Erin Ballou

Following Finance - March 2016

Apr 1, 2016

The third edition of the Following Finance newsletter is now available on the CLICK under Finance > AP/Accounting > Following Finance Newsletters.

HIGHLIGHTS THIS ISSUE:

  • AP Invoice Batch approval change
  • Payroll Review
  • Training dates for Fixed and Controlled Assets and TimeClock (use doc# 652694 to sign-up)
  • Fiscal Year-End preparations

Please contact me with any suggestions for future editions or any other feedback.

Thanks,

Erin Ballou

2015 FSA & HRA Deadline - March 31

Mar 1, 2016

The deadline to file claims for 2015 Medical and Dependent Care Flexible Spending Accounts (FSA) and the Health Reimbursement Account (HRA) is Thursday, March 31. Claim forms and required documentation must be received by Meritain in order to be processed for reimbursement. Claim forms are located on the CLICK and in the Human Resources Department. Log on to www.meritain.com to check your FSA and/or HRA balance. Medical FSA account balances, up to $500, will rollover from one year to the next as long as the employee has a 2016 medical FSA or has a minimum balance of at least $25. Any amount over $500 in the account after March 31 will be forfeited. Dependent Care accounts are a USE IT OR LOSE IT benefit. The HRA account will accumulate up to a five year contribution maximum. The maximums are $10,500 for family and $6,500 for single coverage.

Following Finance - Winter 2015

Dec 4, 2015

The second edition of the Following Finance newsletter is now available on the CLICK under Finance > AP/Accounting > Following Finance Newsletters.

HIGHLIGHTS THIS ISSUE:

  • Physical Inventory process summary and training dates
    • Inventories may begin 12/7/15 and must be completed by 1/22/16
  • Detail of year-end payroll information related to non-cash benefits and distribution of W-2s
  • 2016 per diem rates for travel previewed
  • December and January calendars with all available training and other important dates related to AP, Accounting, Payroll, Budget, etc.

 

Please contact me with any suggestions for future editions or any other feedback.

Thanks,

Erin Ballou

Following Finance - Fall 2015

Oct 7, 2015

We are pleased to present the first "Following Finance" newsletter for the Fall of 2015! This newsletter will be used to communicate important information to employees involved in financial processes and will be published about every 3 months.

Highlights This Issue:

  • Revised Travel Form effective 10/1/15 that includes section 3-4.7 of the Personnel Policy and Procedures
    • Senior Managers must confirm if each travel is subject to section 3-4.7
  • Direct Deposit Form has been updated to inform those making payroll bank changes after 10/1/15 that employee reimbursements paid with an AP invoice will be deposited to primary payroll bank account
    • Any current bank information on file with AP will ONLY be changed if AP is notified or a direct deposit change is made
  • All new vendors and changes to existing vendors must be processed through NWS Vendor Change Request effective 10/1/15

Please contact me with any suggestions for future editions or any other feedback. 

Thanks,

Erin Ballou, CMA, CPFO
Assistant Chief Financial Officer
City of Bowling Green
1017 College Street
Bowling Green, Kentucky  42101
Phone: (270)393-3312
Erin.Ballou@bgky.org