Service Complaints

As a citizen it is my responsibility to...

Citizens should first address their complaints to their service provider (for residential accounts, usually Scott Waste Services).   A name, address and details of the nature of the complaint must be provided.

It is the responsibility of the city to...

If problems with residential collection service are not satisfactorily resolved by the service provider, citizens may contact Warren County Environmental Planning & Assistance.  Time for resolution varies depending upon the situation.

If I am interested, who do I contact...

Scott Waste Services, 783-4016 or other service provider

Warren County Environmental Planning & Assistance, 1141 State St., 843-5353

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