Citizen Information and Assistance
Our Mission
To serve, educate, and partner with citizens and employees to foster a thriving vibrant community.Our Vision
For Bowling Green is a pace-setting community empowered by knowledge.We Value
The spirit and process of democracy through respect, honesty and accountability to all we serve.CIA's services and programs are indicative of the trend in local government to utilize today's technology and to better inform and involve citizens in the successes of the community. CIA's Accomplishments
- Director
- City Central
- Convention Center
- Neighborhood Action
- Public Information
Director J. Michael Grubbs
- Department Director, Convention Center CEO, Spotlight on Bowling Green.
The Director is responsible for overall coordination of the CIA Department and accomplishment of annual goals; serves as executive director for Spotlight on Bowling Green program production; serves as CEO of The Convention Center Corporation and the City's liaison with management of the Sloan Convention Center; serves as a member of the City's budget team, primarily in development of the capital budget; and performs other duties assigned by the City Manager.
Phone: (270) 393-3633
- Department Director, Convention Center CEO, Spotlight on Bowling Green.
The Director is responsible for overall coordination of the CIA Department and accomplishment of annual goals; serves as executive director for Spotlight on Bowling Green program production; serves as CEO of The Convention Center Corporation and the City's liaison with management of the Sloan Convention Center; serves as a member of the City's budget team, primarily in development of the capital budget; and performs other duties assigned by the City Manager.
Phone: (270) 393-3633
City Central
- Citizen Requests, Code Enforcement Board, Parade and Special Events, Street Lighting, and Coordinates The use of Fountain Square and Riverwalk Parks.
City Central functions as the direct link between the citizens of Bowling Green and the various City departments. Requests for Services are received from citizens and forwarded to the appropriate departments. This office also handles reservations for Fountain Square and RiverWalk Parks and requests for general information about City services.
Phone: (270) 393-3444
- Citizen Requests, Code Enforcement Board, Parade and Special Events, Street Lighting, and Coordinates The use of Fountain Square and Riverwalk Parks.
City Central functions as the direct link between the citizens of Bowling Green and the various City departments. Requests for Services are received from citizens and forwarded to the appropriate departments. This office also handles reservations for Fountain Square and RiverWalk Parks and requests for general information about City services.
Phone: (270) 393-3444
Convention Center
The Sloan Convention Center has 35,500 square feet of meeting and pre-convention exhibit space. The 19,500 sf grand ballroom has a reception capacity of 1,500 and can be divided into four smaller ballrooms. There are also six breakout rooms ranging from 350 to 2,600 square feet. The convention center connects to the adjacent Holiday Inn University Plaza hotel . The six story atrium hotel has 218 rooms, including several suites. The hotel has three salons totalling 4,000 sf.
For more information about The Sloan Convention Center
Phone: (270) 745-0088
The Sloan Convention Center has 35,500 square feet of meeting and pre-convention exhibit space. The 19,500 sf grand ballroom has a reception capacity of 1,500 and can be divided into four smaller ballrooms. There are also six breakout rooms ranging from 350 to 2,600 square feet. The convention center connects to the adjacent Holiday Inn University Plaza hotel . The six story atrium hotel has 218 rooms, including several suites. The hotel has three salons totalling 4,000 sf.
For more information about The Sloan Convention Center
Phone: (270) 745-0088
Neighborhood Action
- Neighborhood Watch, Neighborhood Organizations, Summer Strolls, National Night Out, Neighborhood (SNAP) Grants
Neighborhood Action works closely with all City departments to help deliver City services to citizens and neighborhoods via neighborhood groups. It also helps organize new groups and provides technical support and training to neighborhood organizations.
Phone: (270) 393-3674
- Neighborhood Watch, Neighborhood Organizations, Summer Strolls, National Night Out, Neighborhood (SNAP) Grants
Neighborhood Action works closely with all City departments to help deliver City services to citizens and neighborhoods via neighborhood groups. It also helps organize new groups and provides technical support and training to neighborhood organizations.
Phone: (270) 393-3674
Public Information
- Advertisements, Brochures, News Releases, School Programs, and Web Site Development.
Public Information uses multiple methods and media types to inform the public of city services, programs, events and activities. The Public Information division is also responsible for the employee Intranet and newsletter.
Public Information Coordinator
Phone: (270) 393-3605
e-Government Coordinator
Phone: (270) 393-3488
- Advertisements, Brochures, News Releases, School Programs, and Web Site Development.
Public Information uses multiple methods and media types to inform the public of city services, programs, events and activities. The Public Information division is also responsible for the employee Intranet and newsletter.
Public Information Coordinator
Phone: (270) 393-3605
e-Government Coordinator
Phone: (270) 393-3488